emotional intelligence – Happy Schools

Staying Steady When Things Get Wobbly – Self Regulation is Vital

August 13, 2026

Working in schools can feel like riding a rollercoaster—rewarding one minute and overwhelming the next. With so many demands, personalities and unpredictable moments, strong emotional self-regulation isn’t just helpful…it’s essential. The ability to stay calm, respond thoughtfully and manage our internal state, directly affects our relationships, decision-making and our well-being.

Managing An Aggressive Parent

April 10, 2025

Steve Francis

Communication

Dealing with an upset or aggressive parent can be one of the most challenging aspects of working in schools. Whether it’s an emotional outburst over a mark or a misunderstanding about school policies, these confrontations can quickly escalate. The following strategies are intended to diffuse the situation while maintaining professionalism and personal safety. Here are some key tips to help manage and deescalate aggressive parents.